Terms and Conditions

It is Required to follow all Federal and local state laws and requirements for the installation. It is recommended to have a licensed contractor install all parts, supplies, materials, and equipment. 

 

1. Acceptance of Terms

By using this website and purchasing Products, you acknowledge that you have read, understood, and agree to be bound by these Terms and any other applicable policies. If you do not agree with these Terms, you are prohibited from using the website or making any purchases.

 

2. Products and Availability

• Product Descriptions: We strive to provide accurate descriptions and images of our Products. However, we do not guarantee that the descriptions or images are error-free, complete, or current.
• Availability: All Products are subject to availability. We reserve the right to limit the quantity of Products available for sale and to discontinue or change the Products at any time without notice.

 

3. Ordering and Payment

• Order Process: When you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order, which will only occur when your order is processed and shipped.
• Pricing: Prices for our Products are displayed on the website. We reserve the right to change prices at any time without notice. Prices do not include taxes, shipping, or handling fees unless specified.
• Payment: Payment must be made in full at the time of order. We accept payment via [list accepted payment methods, e.g., credit cards, PayPal, etc.]. By providing your payment information, you represent and warrant that you have the legal right to use the payment method.

 

4. Shipping and Delivery

• Shipping: We will ship Products to the address provided at checkout. Shipping fees are calculated based on the delivery location and the weight of the Products.
• Delivery Times: Estimated delivery times are provided on our website or during checkout, but they are not guaranteed. We are not liable for delays caused by carriers, customs, weather, or other unforeseen circumstances.
• Risk of Loss: Title to Products and risk of loss passes to you upon delivery to the carrier.

 

5. Returns and Refunds

• Returns: We accept returns on unused, unopened Products within 30 days of delivery. To initiate a return, please contact us at info@buycomfortdirect.com. Returned items must be in their original condition and packaging.
• Non-returnable Items: Some items, such as custom-ordered Products or opened HVAC equipment, may not be eligible for return.
• Refunds: Refunds will be issued to the original payment method within 30 business days after the return is processed.

 

6. Warranty and Product Liability

• Manufacturer Warranty: Some Products may be covered by a manufacturer's warranty. Please refer to the manufacturer's warranty information provided with the Product or on their website.
• Limitation of Liability: To the fullest extent permitted by law, our liability for any Product defects or issues shall be limited to the purchase price of the Product. We are not liable for any indirect, incidental, or consequential damages arising from the use of our Products.

 

7. Account Creation and Security

• Account Information: You may be required to create an account to purchase Products. You agree to provide accurate, current, and complete information when creating an account and to keep this information updated.
• Security: You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Notify us immediately if you believe your account has been compromised.

 

8. Prohibited Uses

You agree not to use our website for any unlawful purpose or in any manner that could damage, disable, overburden, or impair the website or interfere with others' use of the website. Prohibited uses include, but are not limited to, fraud, harassment, spamming, or infringement of intellectual property rights.

 

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Buy Comfort Direct or its licensors and is protected by copyright and other intellectual property laws. You may not use any content from the site without our express written permission.

 

10. Privacy Policy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your personal information.

 

11. Indemnification

You agree to indemnify and hold harmless Buy Comfort Direct, its affiliates, employees, agents, and third-party service providers from any claims, losses, damages, or liabilities arising from your use of the website or violation of these Terms.

 

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state of [Your State], without regard to its conflict of law principles. Any disputes arising from these Terms shall be resolved through binding arbitration in [City, State], under the rules of [arbitration body, e.g., American Arbitration Association].

 

13. Changes to Terms and Conditions

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and the effective date will be updated. It is your responsibility to review these Terms regularly for any updates.

 

14. Compliance with Local Requirements
It is recommended that customers follow all local requirements and laws when purchasing and installing products. Additionally, we recommend using a licensed contractor for installation and maintenance to ensure compliance with local codes and safety standards. By purchasing our products, you acknowledge that it is your responsibility to understand and adhere to any relevant laws and regulations in your area.

 

15. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Buy Comfort Direct

278 Nunnally Rd SE Building A, Winder, GA 30680

770-363-3124

info@buycomfortdirect.com